Privacy policy
Privacy Policy
This privacy policy applies to ecofort ag.
Privacy is a matter of trust, and your trust is important to us. We respect your personality and privacy. We also want to ensure the protection and lawful processing of your personal data.
It is important to us that you consent to the processing of your personal data. With this privacy policy, we provide you with comprehensive information about our data processing methods. You decide whether you want your personal data to be processed.
When we talk about processing your personal data in this privacy policy, we mean any handling of your personal data. This includes, for example: storage, management, use, transfer, and deletion.
We collect personal data to provide better services to our customers. We believe that aligning our activities with the wishes and needs of our customers should make daily life easier. Better services may include:
- Aligning the product range with customer needs
- Personalizing customer communication so that you find offers that suit your preferences and receive less advertising overall
- Simplifying processes such as purchases or bookings, so you reach your goal faster
Credit Check for Purchase on Invoice
When we provide advance payment, such as in the case of purchasing on invoice, we may obtain a credit report from Intrum to protect our legitimate interests. Intrum AG is one of the leading providers of solutions in the areas of credit risk management, fraud prevention, and address maintenance in Switzerland.
For this purpose, we transmit the necessary personal data for a credit check to Intrum and use the information received about the statistical probability of a payment default to make a balanced decision regarding the establishment, execution, or termination of a contractual relationship with you.
Transfer of Data for Order Processing and Fulfillment
To fulfill the contract, we pass on your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods.
Depending on which payment service provider you choose during the order process, we pass on the collected payment data to the payment institution commissioned with the payment and, if applicable, to the commissioned payment service provider or the selected payment service. Some payment service providers also collect this data themselves if you create an account with them. In this case, you must log in with your credentials during the order process. The privacy policy of the respective payment service provider applies in this regard.
What Data is Collected?
When you visit this website, you may provide us with two types of information: personal information that we use to process orders or information requests, and website-related data (e.g., duration and frequency of visits, language and country preferences, type of browser, etc.) on an anonymous basis. We use Google Analytics to generate anonymized website statistics.
Like most websites, we also use standard technology known as "cookies" (see below "What are Cookies?") and server log data to determine anonymous visitor behavior on our websites. Data collected via the server may include: date and time of visits, visited web pages, time spent on our web pages, as well as access sources and bounce rates.
What are Cookies?
A cookie is a very small text document that carries a unique but anonymous identifier. Cookies are essential for the proper functioning of many websites and online shops. A cookie cannot pass on any other data from your hard drive (including viruses).
Web Analysis with Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as "cookies," text files that are stored on your computer. The information generated about your use of this website is generally transmitted to and stored on a Google server in the USA. By activating IP anonymization on this website, your IP address will be truncated before transmission within the member states of the European Union or other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: Google Analytics Opt-out Browser Add-on.
Web Analysis with Optimizely
This website also uses Optimizely, a web analytics service provided by Optimizely Inc. (www.optimizely.com). Data is collected and stored to create usage profiles under pseudonyms. These usage profiles serve to analyze visitor behavior and are used to improve the customized design of our website. Cookies may be used for this purpose (see above under "What are Cookies?"). The pseudonymized usage profiles will not be merged with personal data of the user without explicit consent. You can object to data collection and storage for web analysis at any time with future effect by following the instructions under this link.
Your Rights
According to the Federal Act on Data Protection (FADP), you have the right to request free information about your stored data (Art. 8 FADP) as well as the right to correction (Art. 5 para. 2 FADP).
Furthermore, you can request the deletion of your data, provided that they are no longer needed for contract processing, and you can also request the blocking of your data.
Requests for information and requests for blocking or deletion can also be submitted electronically to the responsible office.
For questions regarding the collection and processing of your personal data and for requests for information and correction, please contact:
ecofort ag
E-Mail: info@ecofort.ch
